Refund Policy
Last updated: January 2026
30-Day Money-Back Guarantee
We're confident in the quality of our courses. If you're not completely satisfied, we offer a full refund within 30 days of purchase — no questions asked.
1. Eligibility for Refund
You are eligible for a full refund if:
- Your refund request is made within 30 days of the original purchase date
- You have not completed more than 30% of the course content
- You have not received a certificate of completion
- This is your first refund request for this course
2. How to Request a Refund
To request a refund:
- Email us at refunds@wsafeaiml.com with your order details
- Or use our Contact Form and select "Billing & Payments"
- Include your registered email address and order number
- Briefly explain why you'd like a refund (optional but helpful)
3. Refund Processing
- Processing Time: Refunds are processed within 5-7 business days
- Payment Method: Refunds are issued to the original payment method
- Confirmation: You'll receive an email confirmation once processed
- Bank Processing: Allow 5-10 additional days for the refund to appear in your account
4. Non-Refundable Items
The following are not eligible for refunds:
- Courses purchased more than 30 days ago
- Courses where more than 30% content has been accessed
- Completed courses with issued certificates
- Bundle discounts after partial refund
- 1-on-1 mentoring sessions that have been used
5. Premium Plan Specifics
For Premium Plan purchases:
- Full refund available within 30 days if no mentoring sessions used
- Partial refund (course portion only) if mentoring sessions have been scheduled
- No refund for used mentoring sessions
6. Course Access After Refund
Upon refund approval, your access to the course will be revoked immediately. Any downloaded materials should be deleted from your devices.
7. Disputes
If you're unsatisfied with a refund decision, please contact our support team. We're committed to fair resolution of all disputes.
8. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will not affect purchases made before the modification date.
9. Contact Us
For refund inquiries:
- Email: refunds@wsafeaiml.com
- Response time: Within 24 hours
- Contact Form: Contact Page